Privacy Policy

Privacy Policy

We are committed to protecting your personal information, including any personal contact information that you will be providing. This privacy policy describes: (a) the kind of personal information that we collect; (b) how we collect, use and disclose your personal information; (c) how we safeguard your personal information; (d) how long we retain your personal information; and (e) how this personal information can be consulted and corrected when necessary. Kia will only collect, use or disclose personal information in accordance with applicable privacy legislation.

If you are not already a customer of Kia, Kia may seek from you within this Site or otherwise certain personal information, and in particular your contact information, for the purpose of sending product brochures or promotional materials and facilitating the provision of certain services such as booking a test drive with one of our authorized Kia Dealers or applying for one of Kia’s finance/lease programs. Information such as name, mailing address, e-mail address, and any additional information you provide, is collected by Kia and is used to process your request. Kia will retain your personal information until such time as you unsubscribe from receiving such communications. By providing this information to Kia, you consent to the use and disclosure of the personal information as described in this policy.

If you are already a customer of Kia, then the personal information you provided at the time of your vehicle purchase or lease and any subsequent personal information you provide through this Site or otherwise is used by Kia to improve the services we provide to you as well as for the purpose of sending product brochures or promotional materials. Kia may use your personal contact information to notify you of any promotional offers or product information, such as Kia newsletters, and service reminders. Kia may also use your personal contact information to communicate and administer any safety and recall notices; warranty, maintenance, service and Roadside Assistance program; and generate statistical and aggregate data that may identify you personally. Similarly, to improve our delivery of products, services, and information, from time to time, Kia may ask you to reply to vehicle ownership satisfaction surveys directly or indirectly through marketing companies such as DMT Development Systems Group Inc., J.D. Power and Associates and Maritz Research. Kia will retain your personal information for the purpose of sending product brochures or promotional materials until such time as you unsubscribe from receiving such communications. For all other purposes described in this policy, Kia will retain your personal information for 25 years from the moment of your vehicle purchase or lease.

If you prefer that we do not use your personal contact information for promotional offers, product information or marketing surveys, please advise us by contacting Kia’s Privacy Officer at privacy@kia.ca or telephone (1.877.542.2886) and confirming your Vehicle Identification Number (VIN).

Any non-identifiable information gathered by Kia through your use of this Site may be used by Kia for its own marketing, promotional and product development purposes and more specifically may be stored in a database and used by Kia to identify, customize and personalize user access, and assess utilization of this Site. Such information may be shared among Kia and its affiliates, suppliers, licensors, partners and clients in furtherance of the forgoing purposes.

Your information is never sold, given or disclosed to any third parties except to our authorized Kia Dealers in your market, our service providers for the purposes of storage and/or management of data and marketing companies such as DMT Development Systems Group Inc., J.D. Power and Associates and Maritz Research who conduct market research on our behalf. Under no circumstance do we sell your personal information to anyone. Kia will disclose personal information where required by law.

Kia is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access. Kia has implemented security safeguards that are appropriate to the sensitivity of the information that we collect, use and disclose. Your personal information will be stored at the premises located at the address mentioned below and access will be limited to the employees who need access within their duties. Some of your personal information may also be stored in servers located in the United States of America. In this case, local tribunals and legislation will have jurisdiction over the access to that personal information.

On written request and subject to proof of identity, you may review any personal information that we have collected about you, and ask that any necessary corrections be made if you believe it to be inaccurate, as authorized or required by law. However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information. Any request to access or correct your personal information and any question or comment you may have with respect to our privacy policy must be sent to Kia’s Privacy Officer at 180 Foster Crescent, Mississauga, ON L5R 4J5 or at 1.877.542.2886 or at privacy@kia.ca.


K
IA Canada

SALES:
MON-FRI - 8:00 AM to 6:00 PM
SATURDAY - 9:00 AM to 2:00 PM
SUNDAY - CLOSED

SERVICE:
MON-FRI - 8:00 AM to 5:00 PM
SATURDAY & SUNDAY - CLOSED

PARTS:
MON-FRI - 8:00 AM to 5:00 PM
SATURDAY & SUNDAY - CLOSED